Section 3

Who can community signposting services help?

These services can signpost adults to access help if they are experiencing any of the following:


Feeling socially isolated & want to connect with others


Are facing practical challenges like housing, finances or transport​


Need emotional support for their mental health


Want to improve their physical health through community activities


Have mild to moderate mental health problems but don’t need clinical treatment


Need help to find local services

People can still access other health & care services at the same time, such as community mental health teams.


Services & their operators

Our research has shown there are three different levels of signposting service intensity:

Low intensity
Medium intensity
High intensity

Each service intensity has a different structure, level of support & way of working with service users.

Understanding these models can help organisations provide services that match local community needs.

We outline these service models by explaining how they work & interact with other services & systems.


Who runs these services?

Services are provided with structural & funding support by a range of operating organisations:

Local Authorities
Community health services
Primary Care services


Characteristics of different signposting service intensities

Scroll to Top